As a Care Support Worker in an Elder Home, I provided compassionate, person-centred care to elderly residents, ensuring their physical, emotional, and social well-being. You play a vital role in enhancing their quality of life by offering support with daily living activities, fostering a safe and dignified environment, and promoting independence where possible.

Key Responsibilities:
Personal Care & Daily Living Assistance:

Assist residents with personal hygiene, including bathing, grooming, and dressing.
Support mobility needs, transfers, and use of assistive devices.
Help with toileting, continence care, and other personal needs while maintaining dignity and respect.
Health & Well-Being Support:

Monitor and report residents' physical or mental health changes to nursing staff.
Administer medications as per care plans (if certified and required).
Provide companionship, emotional support, and encouragement.
Nutritional & Household Support:

Assist with meal preparation, feeding, and dietary needs.
Maintain cleanliness and organization of residents' living spaces.
Support with laundry, light housekeeping, and infection control practices.
Social & Recreational Engagement:

Encourage participation in social activities, games, and light exercises.
Support residents in maintaining hobbies, interests, and connections with family and friends.
Foster an inclusive, compassionate, and respectful environment.
Qualifications & Skills:
Experience in elder care, personal support work, or a related healthcare field (preferred).
Strong communication and interpersonal skills with a patient, empathetic approach.
Ability to work collaboratively within a team and adapt to residents' diverse needs.
Knowledge of dementia care, mobility assistance, and personal support best practices (preferred but trainable).
Physical stamina is needed to assist with mobility and daily care tasks.

As a Care Support Worker, I am essential to residents’ lives. You provide assistance, companionship, and reassurance. Your dedication helps create a nurturing and supportive environment where elders feel valued, comfortable, and cared for.

As a Manager at The Children's Place, I oversaw daily store operations while ensuring an engaging, customer-focused shopping experience. Your responsibilities involve leadership, team development, and operational excellence to drive sales and maintain brand standards.

Key Responsibilities:
Leadership & Team Development:

Recruit, train, and mentor a team of sales associates and assistant managers.
Foster a positive work environment, encouraging teamwork and professional growth.
Provide clear direction, set performance expectations, and offer constructive feedback.
Customer Experience & Sales Performance:

Lead by example in delivering exceptional customer service.
Ensure a welcoming and inclusive shopping environment for families.
Drive sales through effective merchandising, promotional strategies, and product knowledge.
Analyze sales reports and KPIs to identify areas for growth and improvement.
Operational Excellence:

Oversee daily store operations, including opening/closing procedures, cash handling, and inventory management.
Ensure compliance with company policies, loss prevention, and safety protocols.
Manage product flow, stock replenishment, and visual merchandising to optimize store presentation.
Community & Brand Representation:

Uphold The Children’s Place brand values and ensure consistent execution of company initiatives.
Engage with customers to build relationships and drive brand loyalty.
Maintain knowledge of current trends in children’s fashion and retail industry developments.
Qualifications & Skills:
Proven experience in retail management, preferably in children’s apparel or a similar setting.
Strong leadership and team-building skills with the ability to motivate employees.
Excellent customer service, problem-solving, and communication abilities.
Ability to multi-task, work under pressure, and adapt to a fast-paced retail environment.
Knowledge of retail operations, merchandising, and sales performance analysis.

As a Manager at The Children’s Place, I contributed to creating a fun and rewarding shopping experience while fostering a supportive and productive team environment. Your role is instrumental in achieving business goals and ensuring the store's success

Running Beautiful Simplicity Therapy has provided me with invaluable experience in supporting neurodivergent individuals and their families, particularly in areas related to ADHD, trauma, and the impact of the Inner Child. Through my work, I have deeply understood how past experiences shape present challenges and developed a compassionate, client-centred approach to fostering healing and personal growth. My business has allowed me to refine my skills in active listening, therapeutic communication, and individualized support, ensuring that each client feels heard, validated, and empowered. Creating safe and inclusive space has helped individuals build resilience, improve communication, and navigate life’s complexities with greater self-awareness and confidence.

Beyond direct client work, running Beautiful Simplicity Therapy has also strengthened my leadership, business management, and advocacy skills. I have developed and implemented strategies to expand my reach, utilizing social media and community connections to provide education and resources on neurodiversity and mental health. Managing a private practice has given me experience balancing administrative tasks with meaningful client engagement, ensuring that every aspect of my business aligns with my mission to champion hope and advocate for meaningful change. My work has not only reinforced my commitment to supporting individuals on their healing journeys. Still, it has also deepened my ability to create a lasting impact through education, empowerment, and unwavering support.

Raising an autistic child has provided me with profound firsthand experience in understanding neurodiversity, communication differences, and the importance of advocacy. Through this journey, I have developed patience, adaptability, and a deep appreciation for how individuals experience the world. I have learned to navigate challenges such as sensory sensitivities, emotional regulation, and the complexities of social interactions while fostering an environment that nurtures growth, confidence, and self-acceptance. This experience has given me insight into the necessity of individualized approaches in education and daily life and the importance of creating inclusive spaces that recognize and support diverse needs.

Beyond parenting, raising an autistic child has shaped my ability to collaborate with professionals, educators, and support networks to ensure my child receives the necessary accommodations and resources. It has strengthened my advocacy skills, allowing me to effectively communicate needs and bridge the gap between neurodivergent individuals and systems not always designed with them in mind. This lived experience has fueled my passion for supporting my child and other families navigating similar journeys. It has provided me with a deep understanding of resilience, adaptability, and the power of empathy—qualities that I bring into every professional and personal endeavour.